All orders are shipped with DHL and requires a signature upon delivery. DHL usually operates between 9am—6pm on business days. You can specify an alternate daytime delivery address when ordering, for example your work address (recommended).
Germany DHL Standart
Germany DHL Express
Other EU countries DHL Standart
2 – 3 Business days
1 – 2 Business days
3 – 6 Business days
*Please note that we do offer free shipping to EU countries,
in case of a return we will charge 9€ shipping costs.
Worldwide shipping – for any other destinations please contact us
Jérome Studio insures each purchase during time in transit until it is delivered to you. All orders require signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you also accept that signature by the third party is sufficient proof of delivery and fulfilment by Jérome Studio.
Returns & exchanges
Jérome Studio has a 14-day return policy: you have 14 days from when your order is delivered to ship/postmark it back to our return center for a refund or exchange.
If you want to return your purchase please fill out the form below.