All orders are shipped with DHL and requires a signature upon delivery. DHL usually operates between 9am—6pm on business days. You can specify an alternate daytime delivery address when ordering, for example your work address (recommended).
Germany DHL Standart
Germany DHL Express
Other EU countries DHL Standart
2 – 3 Business days
1 – 2 Business days
min. 3 Business days
Jérome Studio insures each purchase during time in transit until it is delivered to you. All orders require signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you also accept that signature by the third party is sufficient proof of delivery and fulfilment by Jérome Studio.
*Please note that we don't offer free shipping to EU countries, in case of a return we will charge shipping costs.
**Returns outside of Germany must be organized and paid for by the customer.